Summary. Nine sequences from the first hour through litigation preparation. Every step is free.
1. Hour one — freeze
- Place a security freeze at all three nationwide bureaus. Free by law.
- Place a fraud alert as well (one bureau must notify the others).
- Freeze children's files where the law provides.
- Freeze the specialty agencies that permit it (check screening, tenant screening).
- Store the freeze PINs where you keep passwords — not in email.
2. Hour two — secure the accounts
- Email first: new password, multi-factor authentication via authenticator app or hardware key, not text messages.
- Check email forwarding rules and recovery addresses — attackers add them.
- Financial accounts: new passwords, MFA, review recent activity and changed contact details.
- Phone carrier: add a port-out PIN (a SIM swap defeats text-based codes).
- Change security questions, especially if the perpetrator may know you.
- Report unauthorized electronic transfers immediately — liability escalates sharply with delay.
3. Day one — document
- Pull all three credit reports; they differ.
- Read every line, including the personal information section (wrong addresses signal mixed files).
- List every account, inquiry, and item that is not yours: creditor, account number as reported, date opened, balance.
- File the federal identity theft report to generate the sworn affidavit.
- File a police report; persist if police resist — it is needed for the block.
- Notify each creditor in writing: close as fraudulent, stop reporting, confirm in writing.
- Demand the transaction records — the application and transaction documents made in your name.
4. Days two to five — block, don't just dispute
- Send each bureau a block request enclosing: proof of identity; the identity theft report; identification of the specific items; and a statement that they do not relate to any transaction by you.
- Note the deadline: the agency must block within four business days and notify the furnisher.
- Send the same package to each furnisher and any debt collector.
- Understand why: a block is near-automatic; a dispute can end in "verified."
5. Week one — write disputes that work
Each dispute must contain:
- Identification — name, two years of addresses, DOB, SSN, copies of government ID and a utility bill.
- The item, precisely — creditor name as reported, account number as reported, the field disputed, page of the report.
- What is wrong, in one sentence.
- What the correct information is.
- The evidence, attached — this is what makes a perfunctory investigation unlawful.
- The requests — deletion or correction; free revised report; and corrected reports sent to everyone who received it in the past six months (two years for employment).
- Send through the bureaus — a direct dispute to the furnisher generally does not preserve a private right of action.
- Send provably: certified mail with return receipt, or portal with screenshot and confirmation number.
- Start a dispute log: date, method, item, evidence, response, outcome, later reappearance.
6. Weeks two to six — track and read
- Calendar the 30-day reinvestigation deadline.
- Read the results: "verified" is not the end.
- Request a description of the reinvestigation procedure, including the business contacted.
- Confirm your evidence was forwarded to the furnisher.
- Confirm the personal information errors were corrected, not just the tradeline.
- If an item reappears: demand the furnisher's certification and the written notice within five business days. Absence is a discrete violation.
7. Mixed files
- Identify and dispute every wrong address, name variant, employer, and identifier.
- State expressly that you believe your file has been merged with another consumer's.
- Name the differences: middle name, date of birth, suffix.
- Ask for a file separation review.
- Re-pull quarterly for a year to confirm it did not re-merge.
8. Specialty reports
- Demand the adverse action notice from whoever denied you — it must identify the agency.
- Request your file from that agency (free after adverse action).
- Dispute with the same six-part structure.
- Tenant screening: check whether an eviction filing was reported without its outcome.
- Employment screening: confirm the employer gave a standalone disclosure, obtained written authorization, and sent a pre-adverse action notice with the report before deciding.
- Demand corrected reports be sent to all recipients.
9. Debt collectors on fraudulent accounts
- Dispute in writing within 30 days of first contact and demand validation — collection must cease until provided.
- Send the identity theft report and state the debt is the product of identity theft.
- Do not make any payment, however small.
- Never ignore a lawsuit — a default judgment is the worst outcome.
10. Type-specific steps
- Tax identity theft: file the tax identity theft affidavit; request an identity protection PIN; file on paper if rejected.
- Employment identity theft: correct the Social Security earnings record; address the tax notice.
- Medical identity theft: request medical records; demand correction of entries that are not yours; notify the insurer's fraud unit.
- Criminal identity theft: obtain court records; compare fingerprints; petition for a factual innocence or identity theft designation; then fix the background reporting.
- Child identity theft: request the report, freeze, file the identity theft report, block — before the child turns eighteen.
- Account takeover: call the institution's fraud line immediately; freeze or close; check for added authorized users and changed contact information.
11. Build the file
- All three reports, pulled at intervals, saved as dated PDFs.
- Every dispute and block request, with proof of delivery and of contents.
- Every response letter.
- The dissemination list — request who received the report in the last six months (two years for employment).
- Harm: denial letters, rate quotes before and after, lost housing or job, larger deposits, and a contemporaneous note of the effect.
- Call log: date, time, company, representative, reference number, what was said.
- Note the date you learned of each problem — limitations periods generally run from discovery.
12. Complaints and counsel
- Complain to the Consumer Financial Protection Bureau — specific dates, accounts, and requested relief.
- Complain to the Federal Trade Commission, the state attorney general, and the relevant financial regulator.
- Keep every confirmation number.
- Call a consumer lawyer if: two documented disputes failed; an item was reinserted without notice; a mixed file keeps re-merging; or you lost a job, home, loan, or rate.
- Note that fees shift to a prevailing consumer — consultations are usually free and representation contingent.
13. Prevention that actually works
- Keep the freeze on permanently; lift it for a few days when applying.
- MFA on email first, then finances — authenticator app or hardware key.
- Unique passwords in a password manager.
- Read statements and pull reports at least annually.
- When called or emailed about an account, hang up and call the number on your statement.
Related documents
- Identity Theft and Credit Reporting
- Recovering from Identity Theft and Fixing a Credit Report
- Identity Theft and Credit Report Toolkit
- Debt Collection Lawsuit Response Checklist
- Student Loan Repayment and Relief Checklist
- Responding to a Data Breach
Educational only, not legal advice. Bureau procedures and state protections vary. Every step in this checklist is free.