Summary. Everything, in the order it has to happen.
Part 1 — Emergency (today)
Levy in progress:
- Wage levy: call the notice number today; request release for economic hardship
- Bank levy: call now — the bank holds funds for a statutory period before remitting; that window is the opportunity
- File a resolution request simultaneously — levy is generally prohibited while an installment agreement request, offer, or CDP hearing is pending
- Describe income and necessary living expenses when asked; have the numbers ready
Deadlines to find and calendar right now — write them on the envelope:
"Notice of Deficiency" / "90-day letter" → 90 days to petition the U.S. Tax Court (150 if abroad). Cannot be extended by anyone
Notice of Federal Tax Lien filing → 30 days for a CDP hearing (26 U.S.C. § 6320)
"Final Notice of Intent to Levy" / "Notice of Your Right to a Hearing" → 30 days for a CDP hearing (§ 6330)
Missed the 30 days? → equivalent hearing within 1 year (no collection-period suspension, no Tax Court review)
State tax license action → the state's own deadline, usually short
Every unopened envelope opened and sorted by date
Part 2 — Transcripts (free; nothing decided without them)
Request for every year in question:
- Wage and income transcript — everything third parties reported (W-2s, all 1099s, K-1s, brokerage proceeds)
- Account transcript — assessments, payments, penalties, interest, event codes
- Return transcript — what was filed
- Record of account — both combined
Read the account transcript for:
The assessment date for each year (the 10-year collection period runs from it)
Whether a substitute for return was prepared → the balance is probably inflated
Total penalties by year → this is your penalty abatement target
Events that suspended the collection period — prior offers, CDP hearings, bankruptcy, time abroad
Lien filing and levy entries
Ask the IRS for its computed collection statute expiration date for each year. Your own arithmetic will be wrong if there were suspensions
Part 3 — Filing compliance (the gate to everything)
- Unfiled years identified by comparing wage/income transcripts to return transcripts
- Asked how many years the IRS wants — commonly the last six; do not assume twenty
- Understood: no installment agreement, offer, or currently-not-collectible status while returns are missing
Reconstruction:
Wage and income transcripts for reported figures
Bank and credit card statements, categorized by vendor
Last filed return, for the expense categories used
Brokerage historical statements for BASIS — this fixes the worst substitute-return distortion
Vendor and supplier invoice reprints
Mileage from calendars and job logs
Landlord or servicer records
Documented estimates with methodology where a record is genuinely gone
Returns filed — even if you cannot pay. 26 U.S.C. § 6651: the failure-to-file penalty is much larger than failure-to-pay
Refund deadline checked — § 6511: 3 years from the due date or 2 from payment. Older refunds are permanently gone
Part 4 — Compute your own numbers first
Average monthly gross income $ ______
Allowable living expenses (standards) $ ______
MONTHLY DISPOSABLE INCOME $ ______
Home quick sale value minus mortgage $ ______
Vehicles, less loans and allowance $ ______
Bank accounts, less small allowance $ ______
Retirement, net of tax and penalty $ ______
Cash value life insurance $ ______
Other assets $ ______
REALIZABLE ASSET VALUE $ ______
RCP ≈ assets + (disposable income × applicable months) = $ ______
BALANCE OWED = $ ______
- RCP far below the balance → offer in compromise is realistic
- RCP near or above the balance → an offer will not be accepted. Anyone saying otherwise is selling something
- No assets, no disposable income → currently not collectible
- Comfortable disposable income → installment agreement
Part 5 — Financial statement documentation
- 3 months of bank statements, every account
- 3 months of pay statements, or profit and loss if self-employed
- Mortgage or lease + property tax statement
- Vehicle registrations and loan statements
- Utility bills
- Health insurance and out-of-pocket cost documentation
- Court orders for child or spousal support + proof of payment
- Retirement and investment statements
- Life insurance policy with cash value
Claim what you are entitled to — these are the under-claimed categories:
- Out-of-pocket health care above the standard (premiums, prescriptions, dental, vision) — documented
- Court-ordered support actually being paid
- Child care necessary for employment
- Current federal and state tax withholding or estimated payments
- A second vehicle for a working spouse
- Term life insurance premiums, within limits
- Delinquent state/local tax being paid under an agreement
Generally NOT allowed — do not build a plan around them: unsecured credit card payments · private school tuition · charitable contributions · voluntary retirement contributions · expenses for people outside the household
- Everything accurate. Understating assets or income on an IRS financial statement is a serious matter and it is verifiable
Part 6 — Choose and file the resolution
Installment agreement
- Streamlined eligibility checked against current thresholds
- Direct debit chosen — lower fee, no missed payments, supports lien withdrawal
- Payment amount realistic; a defaulted agreement is worse than a modest one
Currently not collectible
- Financial statement showing income at or below allowable expenses
- Understood: penalties and interest continue, a lien may still be filed
- Understood: the collection period keeps running — often the best outcome for someone with no assets and an expiring liability
Offer in compromise (26 U.S.C. § 7122)
- Ground identified: doubt as to collectibility / doubt as to liability / effective tax administration
- RCP computed and it is below the balance
- Application fee and initial payment, or low-income waiver
- Understood: the collection period is suspended while pending, plus additional time
- Understood: 5 years of compliance required after acceptance — default reinstates the entire original liability
Pay in full by borrowing
- Loan rate compared against combined penalty and interest
Part 7 — Collection due process hearing (if requested)
- Filed within 30 days
- Collection alternative named specifically with a number, not just disagreement
- Intrusiveness argument made concretely — what the action does to the household
- Spousal defenses raised if a joint return is involved
- Underlying liability challenged if there was no prior opportunity to dispute it — say so explicitly
- Procedural failures raised: notices, assessment, expired collection period
- Filing compliance achieved BEFORE the hearing — the number one reason these fail
- Financial statement, documentation, and a written proposal prepared
- Transcripts in hand for precise date discussion
- Notice of determination deadline for a Tax Court petition calendared when it arrives
Part 8 — Penalty relief
- Total penalties added up from the account transcripts
- First-time abatement requested FIRST — clean 3-year history, current filing, paid or in an arrangement. Granted essentially on request
- Reasonable cause requested for other years, containing:
- What happened, with specific dates
- The causal link — how it prevented compliance
- When it ended and how quickly you complied afterward
- Documents: medical records with dates, death certificate, disaster declaration, fire or police report, professional correspondence
- Compliance history
- Statutory exceptions or IRS erroneous written advice raised if applicable
- Understood: interest is generally not abatable except from IRS error or delay
Part 9 — Innocent spouse (joint return cases)
- Understood: a divorce decree assigning the debt does not bind the IRS
- Relief type identified: innocent spouse (understatement) · separation of liability (deficiency, if divorced/separated/widowed/living apart) · equitable relief (the only route for an underpayment)
- Detailed personal declaration drafted
- Evidence of separate finances and who controlled money
- Evidence of what you could not have known
- Divorce decree and support orders
- Economic hardship documentation
- Abuse or financial control evidence — expressly relevant, can outweigh knowledge
- Compliance since the marriage ended
- Understood: the former spouse will be notified; protections where abuse is involved raised explicitly
- Deadline for the relief type confirmed and met
Part 10 — Lien problems
- Correct request identified:
- Withdrawal — notice removed as if never filed. Request after a few months of direct debit installment payments
- Discharge — one property released so it can be sold
- Subordination — lien yields priority so a refinance can close
- Release — liability satisfied or unenforceable
- Published application requirements obtained for that specific request
- Transaction documents assembled: purchase agreement, payoff statement, appraisal, title report, estimated closing statement
- Showing made of what the government gets or why its position is not impaired
- Started when the property listed, not when a closing date was set — these take weeks
- Written determination obtained before closing
Part 11 — Get help
- Low Income Taxpayer Clinic contacted if income is below the threshold — free representation, including Tax Court
- Taxpayer Advocate Service contacted for hardship or unresolved problems
- Taxpayer Assistance Order requested by name where an IRS action is causing significant hardship
- Volunteer return preparation program used if eligible
If hiring:
- Representative is an attorney, CPA, or enrolled agent — verified
- Diagnostic asked: "What is my collection statute expiration date for each year?" A professional who read the transcript can answer; a salesperson cannot
- Written scope and fee before payment
Walk away from: guaranteed outcomes before transcripts are read · fees quoted on the first call · uncredentialed salespeople · pressure to decide now · large upfront payments with no written scope · only offers in compromise discussed · no mention of free clinics to someone who would qualify
Part 12 — Prevent the next one
- Withholding rechecked after any change: raise, second job, spouse working, dependent aging out, bonus, filing status
- Self-employment: separate account, fixed percentage transferred on the day money arrives (many find 25–30%, higher in a high-tax state)
- Quarterly estimated payments calendared: April · June · September · January
- Safe harbor based on the prior year's tax computed — it converts an uncertain obligation into a known number
- Withholding elected on any retirement distribution — 10% is almost never enough
- Estimated payment made in the quarter of any stock, crypto, or property sale
- Cancelled debt watched for — a 1099-C may be taxable; exclusions must be claimed on the return
- File on time every year, even when you cannot pay
Related documents
- Personal Income Tax Problems: Unfiled Returns, Liens, Levies, and Offers in Compromise
- Resolving a Tax Debt with the IRS
- Tax Controversy Toolkit
- Debt Collection and the FDCPA
- Defending a Debt Collection Lawsuit
Educational only, not legal advice. Standards, thresholds, and forms change annually. Taxpayer rights and the Taxpayer Advocate are established at 26 U.S.C. § 7803; liens at § 6321; levies at § 6331.
