Summary. Seventeen templates, in recovery order.


1. Damage documentation log

Fill this in as you photograph, before any cleanup.

DAMAGE DOCUMENTATION LOG
Property: ______________________  Disaster: ______________
Date of damage: ____/____/______  Date documented: ____/____/______
Documented by: ______________

ROOM: ______________
  Water depth / high-water mark:  ______ inches, measured at __________
  Photos taken: #____ to #____
  Video timestamp: ____________
  DAMAGE OBSERVED
    Flooring:        ______________________________________
    Walls:           ______________________________________
    Ceiling:         ______________________________________
    Windows/doors:   ______________________________________
    Electrical:      ______________________________________
    Cabinets/built-ins: ___________________________________
  CONTENTS DESTROYED (see inventory, Template 3)
    ______________________________________________________

[Repeat for every room]

SYSTEMS AND STRUCTURE — the ones inspectors miss
  Furnace / HVAC:        [ ] damaged  Photos #____  Notes: ________
  Water heater:          [ ] damaged  Photos #____  Notes: ________
  Electrical panel:      [ ] damaged  Photos #____  Notes: ________
  Crawlspace:            [ ] damaged  Photos #____  Notes: ________
  Attic:                 [ ] damaged  Photos #____  Notes: ________
  Subfloor / sill plate: [ ] damaged  Photos #____  Notes: ________
  Foundation:            [ ] damaged  Photos #____  Notes: ________
  Roof:                  [ ] damaged  Photos #____  Notes: ________
  Well / septic:         [ ] damaged  Photos #____  Notes: ________
  Ductwork:              [ ] damaged  Photos #____  Notes: ________
  Insulation:            [ ] damaged  Photos #____  Notes: ________

ACCESSIBILITY FEATURES (state these explicitly — repairs may be covered)
  Ramp:            [ ] damaged   Notes: ______________
  Grab bars:       [ ] damaged   Notes: ______________
  Roll-in shower:  [ ] damaged   Notes: ______________
  Lift / stairlift:[ ] damaged   Notes: ______________
  Other:           ______________________

EXTERIOR
  Front / back / left / right photographed: [ ] [ ] [ ] [ ]
  Vehicles damaged: ______________________ Photos #____
  Outbuildings:     ______________________ Photos #____
  Debris pile photographed before collection: [ ] Photos #____

SAMPLES RETAINED
  [ ] Flooring  [ ] Drywall  [ ] Insulation  [ ] Other: ________

STORAGE
  Photos backed up to: ______________________ on ________
  Video backed up to:  ______________________ on ________
  (Store OFF-SITE. Do not leave the only copy on a phone.)

2. Receipt and expense tracker

DISASTER EXPENSE TRACKER
Household: ______________  Registration number: ______________

DATE     VENDOR                CATEGORY              AMOUNT   PAID BY  RCPT
______  ____________________  __________________   $ ______  ______   [ ]
______  ____________________  __________________   $ ______  ______   [ ]
______  ____________________  __________________   $ ______  ______   [ ]

CATEGORIES — use these consistently
  LODGING          hotel, motel, short-term rental
  MEALS            only while without a kitchen
  RENT             alternate housing
  CLEANUP          supplies, gloves, masks, bags, disinfectant
  EQUIPMENT        generator, pump, dehumidifier, fans (rent or buy)
  MATERIALS        tarps, plywood, fasteners, lumber
  TOOLS            chainsaw, wet vac, hand tools
  FUEL             generator fuel, disaster-related driving
  STORAGE          unit rental
  MOVING           truck, labor, boxes
  CONTRACTOR       deposits, draws, final payment
  MEDICAL          disaster-caused treatment, prescriptions, equipment
  CHILD CARE       disaster-caused
  ESSENTIALS       clothing, bedding, car seat, school supplies
  PET              boarding, food, veterinary
  DOCUMENTS        replacement fees
  MILEAGE          date, purpose, miles

MILEAGE LOG
DATE     PURPOSE                            FROM/TO              MILES
______  __________________________________  __________________   _____
______  __________________________________  __________________   _____

RUNNING TOTALS
  Lodging      $ ________     Contractor    $ ________
  Meals        $ ________     Medical       $ ________
  Rent         $ ________     Essentials    $ ________
  Cleanup      $ ________     Other         $ ________
  Equipment    $ ________     TOTAL         $ ________

NOTE: keep receipts even for items you think are not covered. Insurance,
federal assistance, state programs, long-term recovery groups, and the
casualty loss tax deduction all draw on different parts of this list.

3. Personal property inventory

PERSONAL PROPERTY INVENTORY
Household: ______________  Registration/claim number: ______________
Prepared: ____/____/______

ROOM: ______________

ITEM (specific: brand, model)     AGE/PURCHASED   ORIGINAL   REPLACEMENT
                                                  COST        COST TODAY
______________________________    ____________   $ ______    $ ________
______________________________    ____________   $ ______    $ ________
______________________________    ____________   $ ______    $ ________
                                  ROOM SUBTOTAL:             $ ________

[Repeat, room by room. Walk mentally through each room in order —
 it recovers far more than listing by category.]

DON'T FORGET THESE CATEGORIES
  [ ] Clothing — by person, counted realistically (coats, shoes, work
      uniforms, children's clothes by size)
  [ ] Bedding, towels, linens
  [ ] Kitchen — small appliances, cookware, dishes, utensils, pantry
  [ ] TOOLS REQUIRED FOR A TRADE (potentially covered, often expensive)
  [ ] COMPUTERS AND BOOKS REQUIRED FOR SCHOOL
  [ ] Medical equipment and supplies
  [ ] ASSISTIVE DEVICES — wheelchair, hearing aid, walker, shower chair
  [ ] Children's items — car seat, stroller, crib
  [ ] Sports and hobby equipment
  [ ] Seasonal items stored in a basement or attic
  [ ] Lawn and garden equipment
  [ ] Refrigerator and freezer food
  [ ] Pet supplies
  [ ] Musical instruments
  [ ] Cash-value items: jewelry, collections (note any separate coverage)

SOURCES USED WHERE RECEIPTS ARE GONE
  [ ] Photographs from before the disaster — INCLUDING BACKGROUND
      OBJECTS in ordinary family photos and real estate listing photos
  [ ] Card and bank statements
  [ ] Email receipts (search by store name and by "order confirmation")
  [ ] Store loyalty account purchase history
  [ ] Warranty registrations and manuals
  [ ] Delivery confirmations
  [ ] Current retail prices for equivalent items

GRAND TOTAL: $ ____________

I certify that this inventory is accurate to the best of my knowledge and
that these items were destroyed or damaged as a result of the disaster.

______________________          Date: ________

ACCURACY WARNING: overstating an inventory is fraud and can convert a
recovery into a prosecution. An honest, specific, thorough list is both
correct and more persuasive.

4. Occupancy self-declarative statement

SELF-DECLARATIVE STATEMENT OF OCCUPANCY

I, ______________, declare under penalty of perjury:

1. I resided at ______________________________ [full address] as my
   primary residence from ____/____/______ until the disaster on
   ____/____/______.

2. I lived there with the following household members:
   Name ______________ Relationship ____________ Age ____
   Name ______________ Relationship ____________ Age ____

3. I am unable to provide standard documentation of occupancy because:
   [ ] My documents were destroyed in the disaster.
   [ ] Utilities were included in my rent and were never in my name.
   [ ] I paid rent in cash and received handwritten receipts, which are
       [enclosed / were destroyed].
   [ ] I had an oral rental agreement with ______________.
   [ ] I lived with family and did not hold accounts in my name.
   [ ] Other: ______________________________

4. The following supports my occupancy and is enclosed:
   [ ] Rent receipts (handwritten receipts count)
   [ ] Signed statement from my landlord (Template 5)
   [ ] Bank or credit card statements showing the address
   [ ] Pay statements showing the address
   [ ] Driver's license / state ID
   [ ] Voter or vehicle registration
   [ ] School records for a child at the address
   [ ] Medical or pharmacy records showing the address
   [ ] Letter from [public official / social service organization /
       shelter / faith organization]
   [ ] Mail addressed to me at the address
   [ ] Statements from neighbors (Template 6)

5. This residence was my primary and only residence. I did not own or
   rent another residence.

I understand that a false statement may result in denial of assistance,
recovery of any assistance paid, and criminal penalties.

______________________          Date: ________
[Name] · [Current address] · [Phone] · Registration number ____________

5. Landlord verification letter

[Landlord letterhead, or handwritten with contact information]

[Date]

To Whom It May Concern:

I am the owner/manager of the property at ______________________________.

______________ [tenant name] rented [unit ____ at] this property from
____/____/______ until ____/____/______ [or: and remains the tenant of
record].

The monthly rent was $ ______, paid by [check / cash / transfer].
[If cash: I provided handwritten receipts.]

The following people lived in the unit: ______________________________.

The property was damaged by the disaster on ____/____/______. The damage
was: ______________________________________________.

The unit is [ ] uninhabitable and cannot be occupied
             [ ] habitable
             [ ] uninhabitable until repairs are completed, which I
                 estimate will be ____/____/______

[If applicable:] The lease has been [terminated / suspended] as a result
of the damage, effective ____/____/______.

[If applicable:] The security deposit of $ ______ [has been returned /
will be returned by ________ / is not being applied to disaster damage].

I can be reached at [phone] and [email] to verify this information.

______________________
[Name, printed]
[Title / relationship to property]
[Address] · [Phone] · [Email]

6. Neighbor or third-party statement

STATEMENT REGARDING RESIDENCE

I, ______________, residing at ______________________________, declare:

1. I have lived at my address since ________. My home is [next door to /
   across the street from / ______ from] ______________________________.

2. I have personally known ______________ [applicant] since ________.

3. To my direct personal knowledge, [applicant] lived at
   ______________________________ as [his/her/their] home from about
   ________ until the disaster on ____/____/______.

4. The basis for my knowledge is: [Be specific. "I saw them come and go
   daily." "We shared a driveway." "I collected their mail when they
   traveled." "Our children walked to school together." "I helped them
   move in on [date]."]

5. [If applicable:] I observed the damage to the property after the
   disaster. What I saw was: ______________________________.

I declare under penalty of perjury that the foregoing is true.

______________________  ·  [Phone]          Date: ________
[Attach a copy of photo identification.]

7. Ownership self-declarative statement — heirs' property

SELF-DECLARATIVE STATEMENT OF OWNERSHIP
(For property held without a recorded deed in the applicant's name)

I, ______________, declare under penalty of perjury:

1. THE PROPERTY. I own and reside at ______________________________.
   Parcel or tax ID: ______________.

2. HOW THE PROPERTY CAME TO ME.
   The property was originally owned by ______________, my
   [grandparent / parent / other relationship], who [purchased it in
   ______ / built it in ______].
   [Name] died on ____/____/______. [ ] No will was probated.
                                     [ ] The estate was never opened.
                                     [ ] A will exists but was not filed.
   Since that time, the property has been occupied and maintained by
   [me / my family], specifically: ______________________________.

   I have lived in the home since ________. I am [__] years old and have
   lived here [my whole life / for ______ years].

3. WHY THERE IS NO DEED IN MY NAME.
   No probate was opened, and title was never formally transferred. This
   is common where [the cost of probate was not affordable / the family
   was not advised that a transfer was necessary / multiple heirs hold
   undivided interests].
   [If applicable:] The other heirs are ______________________, and
   [they do not reside at the property / they consent to my occupancy and
   have signed the attached statements].

4. WHAT I HAVE DONE AS THE OWNER.
   [ ] I have paid the property taxes since ________. Receipts enclosed.
   [ ] I have maintained homeowner's insurance since ________. Policy
       enclosed.
   [ ] The utility accounts have been in my name since ________.
   [ ] I have paid for the following major repairs and improvements:
         ____________ in ______, cost $ ______  [receipt enclosed]
         ____________ in ______, cost $ ______  [receipt enclosed]
   [ ] I have never paid rent to anyone for this property.
   [ ] No one else claims a right to possess the property.

5. ENCLOSED IN SUPPORT
   [ ] Property tax bills and receipts, years ______ to ______
   [ ] Homeowner's insurance policy and premium receipts
   [ ] Utility accounts in my name
   [ ] Receipts for repairs and improvements
   [ ] Death certificate of ______________
   [ ] Obituary or funeral program showing family relationships
   [ ] The original owner's deed, showing the property in the family
   [ ] My birth certificate showing the family relationship
   [ ] Statements from relatives or neighbors (Template 6)

I understand that a false statement may result in denial of assistance,
recovery of assistance paid, and criminal penalties.

______________________          Date: ________
[Name] · [Address] · [Phone] · Registration number ____________

NOTE: Heirs' property is a recognized situation. A family living in and
maintaining a home inherited without a probate is not disqualified from
disaster assistance. The mechanism exists — it must be invoked.

8. Inspection notes and reinspection request

INSPECTION NOTES — complete the same day
Registration number: ______________
Inspection date: ____/____/______  Time: ________
Inspector name: ______________  Company: ______________
Duration of inspection: ______ minutes

WHAT I SHOWED THE INSPECTOR
  [ ] Every room                    [ ] Crawlspace
  [ ] Water line on walls           [ ] Attic
  [ ] Furnace / HVAC                [ ] Electrical panel
  [ ] Water heater                  [ ] Subfloor / sill plate
  [ ] Roof (from ground)            [ ] Well / septic
  [ ] Destroyed personal property   [ ] Accessibility features
  [ ] Photographs on my phone       [ ] Exterior, all sides

WHAT THE INSPECTOR DID NOT EXAMINE
  ______________________________________________________________
  ______________________________________________________________

WHAT THE INSPECTOR SAID
  ______________________________________________________________

DAMAGE DISCOVERED OR REVEALED AFTER THE INSPECTION
  Date discovered: ________  What: ______________________________
  How discovered: [contractor opened the wall / mold appeared /
  the floor failed / other]: ____________________________________

---
REQUEST FOR REINSPECTION

[Date]

RE: Request for reinspection
    Name: ______________  Registration number: ______________
    Disaster number: ______________
    Damaged property: ______________________________
    Inspection conducted: ____/____/______

I request a reinspection of my property. The original inspection did not
capture the full extent of the damage, for the following reasons:

  [ ] Damage was not visible at the time of inspection and has since been
      revealed. Specifically: [a contractor opened the wall on ________
      and found ____________ / mold appeared on ________ / the subfloor
      failed on ________].
  [ ] The inspector did not examine [crawlspace / attic / mechanical
      systems / _______________].
  [ ] The inspection lasted approximately ____ minutes and did not
      include ______________________.
  [ ] I was not present and could not point out damage.
  [ ] The inspection report contains errors: ______________________.

ENCLOSED IN SUPPORT
  [ ] Contractor's written itemized estimate dated ________
  [ ] Photographs dated ________ showing [what]
  [ ] Structural or engineering assessment
  [ ] Mold or air quality assessment
  [ ] My inspection notes from the original visit

Please contact me at [phone] to schedule. I am available [days/times].

______________________  ·  [Address] · [Phone]

9. Appeal letter

The core template. Put identifying information on every page.

[Date]     FILE BY THE DEADLINE STATED IN THE DECISION LETTER: ________

[Agency appeals address from the decision letter]

RE: APPEAL OF DECISION
    Applicant: ______________
    Registration number: ______________
    Disaster number: ______________
    Damaged property: ______________________________
    Decision letter dated: ____/____/______, received ____/____/______

I am appealing the decision described above.

1. THE DECISION I AM APPEALING
   The letter states: "[QUOTE THE STATED REASON EXACTLY.]"

2. WHY THE DECISION IS INCORRECT
   [Answer THAT reason and nothing else. Plain language. Examples:]

   INSUFFICIENT DAMAGE:
   "The home is not habitable. The enclosed itemized estimate from
   [licensed contractor, license #____] dated ________ identifies
   $ ______ in required repairs, including [structural item], [mechanical
   system], and [systems]. The photographs at Exhibits __ through __,
   taken on ________ before any cleanup, show [what]. The inspection on
   ________ lasted approximately ____ minutes and did not include
   [crawlspace / attic / mechanical systems]. I request a reinspection."

   INSURANCE:
   "My homeowner's policy excludes flood damage. The exclusion appears at
   page ____ of the policy, enclosed at Exhibit __. My insurer denied the
   claim in writing on ________; that denial is Exhibit __. I did not
   have a separate flood policy. My losses are therefore uninsured."

   OCCUPANCY NOT VERIFIED:
   "I resided at this address from ________ until the disaster. Enclosed
   are [list]. My utilities were included in the rent and were never in
   my name, which is why a utility bill is unavailable. My self-
   declarative statement is Exhibit __."

   OWNERSHIP NOT VERIFIED:
   "This is heirs' property. I have lived in and maintained this home
   since ________. My self-declarative statement of ownership is
   Exhibit __, with property tax receipts, insurance, utility accounts
   in my name, and receipts for major repairs I paid for."

   DUPLICATION OF BENEFITS:
   "The payment cited does not duplicate this loss. The [state grant /
   insurance payment] of $ ______ was for [structural repair]. The
   assistance at issue was for [personal property]. These are different
   losses for different purposes and no portion of either compensates the
   other."

3. DOCUMENTS ENCLOSED AND WHAT EACH SHOWS
   Exhibit A — ______________________  shows ______________________
   Exhibit B — ______________________  shows ______________________
   Exhibit C — ______________________  shows ______________________

4. WHAT I AM REQUESTING
   [ ] Reversal of the denial and an award for [category]
   [ ] A reinspection of the property
   [ ] Reconsideration in light of the enclosed documents
   [ ] An increase in the award for [category] to reflect $ ______
   [ ] Other: ______________________

I declare that the information in this appeal and the enclosed documents
is true and correct to the best of my knowledge.

______________________          Date: ________
[Name] · [Current mailing address] · [Phone] · [Email]

[If a third party prepared this:]
AUTHORIZATION: I, ______________, authorize ______________ to act on my
behalf regarding this application and appeal.
______________________          Date: ________

SENT BY: [ ] certified mail, tracking ____________
         [ ] fax to ____________, confirmation retained
         [ ] online portal, confirmation number ____________
         Screenshot/copy of proof retained: [ ]

10. Insurance documentation submission

[Date]

RE: Submission of insurance documentation
    Applicant: ______________  Registration number: ______________
    Disaster number: ______________

I am submitting insurance documentation in support of my application.

MY INSURANCE SITUATION
  [ ] I had NO insurance covering this peril.
  [ ] I had a homeowner's policy that EXCLUDES this peril
      (flood / earthquake / other: ____________). The exclusion appears
      at page ____, Exhibit __. My claim was denied in writing on
      ________, Exhibit __.
  [ ] My claim was DENIED for another reason: ______________.
      Denial letter, Exhibit __.
  [ ] My claim was PAID, but the settlement does not cover all losses.
      Settlement documentation, Exhibit __.
        Total loss:               $ ____________
        Insurance settlement:     $ ____________
        Deductible applied:       $ ____________
        UNCOVERED LOSS:           $ ____________
      The settlement did not cover: ______________________________
      [Specific items or categories, with the reason each was excluded.]
  [ ] My claim is still PENDING. It was filed on ________ and the
      insurer has not issued a determination. Correspondence, Exhibit __.
      I request interim assistance and will submit the settlement when
      received.

ENCLOSED
  [ ] Declarations page
  [ ] The exclusion page(s), highlighted
  [ ] Insurer's written denial or settlement statement
  [ ] Adjuster's itemized estimate
  [ ] My contractor's itemized estimate, for comparison
  [ ] Correspondence with the insurer
  [ ] Proof of premium payment

I understand assistance is secondary to insurance and is available only
for losses insurance does not cover.

______________________  ·  [Phone] · [Address]

11. Continued rental assistance request

[Date]     SUBMIT BEFORE THE CURRENT ASSISTANCE PERIOD ENDS: ________

RE: Request for continued rental assistance
    Applicant: ______________  Registration number: ______________
    Current assistance period ends: ____/____/______

I request continued rental assistance.

1. CONTINUING NEED
   My pre-disaster home at ______________________________ remains
   uninhabitable. Specifically:
   [ ] Repairs are underway and are scheduled to be complete on
       ________. Contractor's letter and schedule enclosed.
   [ ] Repairs have not begun because [insurance settlement pending /
       contractor availability / permit delay / funding gap of $______].
   [ ] The property has been declared unsafe by ______________ on
       ________. Notice enclosed.
   [ ] I am a renter and my former unit is uninhabitable. Landlord's
       statement enclosed.

2. HOW PRIOR ASSISTANCE WAS USED  [THE MOST COMMON REASON THESE ARE
   DENIED IS MISSING PROOF OF THIS]
   I received $ ______ in rental assistance covering ________ to ________.
   I used it for rent at ______________________________.
   Enclosed:
   [ ] Lease or rental agreement
   [ ] Rent receipts for each month, or landlord's ledger
   [ ] Bank statements or canceled checks showing rent payments

3. CURRENT HOUSING AND COST
   Current address: ______________________________
   Monthly rent: $ ______  Utilities: $ ______
   Landlord: ______________  Phone: ______________

4. MY PERMANENT HOUSING PLAN
   [Write this out. It is required and it is the part people skip.]
   My plan is to [return to my repaired home / secure permanent rental
   housing / purchase a replacement home].

   Steps I have taken:
     ________  ______________________________________________
     ________  ______________________________________________
     ________  ______________________________________________
   [Examples: applications submitted to __ rental properties; placed on
   the waiting list at ____________ on ________; hired contractor
   ____________ on ________; applied for ____________ grant on ________;
   permit application filed ________.]

   Obstacles I am facing:
   [ ] Rental market: I have applied to ____ units and been declined or
       found no availability. List enclosed.
   [ ] Funding gap of $ ______ between repair cost and available
       resources.
   [ ] Contractor availability: earliest start ________.
   [ ] Permit or inspection delays.
   [ ] Other: ______________________

   Expected date of permanent housing: ____/____/______

5. HOUSEHOLD FINANCIAL SITUATION
   Monthly income: $ ______   Monthly necessary expenses: $ ______
   Household members: ______________________________

I request continued rental assistance for the next available period.

______________________  ·  [Phone] · [Current address]

12. Contractor bid comparison and verification

CONTRACTOR VERIFICATION AND BID COMPARISON

FOR EACH BIDDER — verify BEFORE signing anything
                              BIDDER 1      BIDDER 2      BIDDER 3
Company name              ____________  ____________  ____________
Physical local address    ____________  ____________  ____________
State license number      ____________  ____________  ____________
VERIFIED with board on    ____________  ____________  ____________
License status            ____________  ____________  ____________
Complaints on file        ____________  ____________  ____________
General liability ins.    ____________  ____________  ____________
  Certificate obtained    [ ]           [ ]           [ ]
Workers' comp             ____________  ____________  ____________
Years in business locally ____________  ____________  ____________
Local references (3)      [ ]           [ ]           [ ]
  References CALLED       [ ]           [ ]           [ ]
Better Business/AG check  ____________  ____________  ____________

BID COMPARISON — require ITEMIZED scope, not a lump sum
LINE ITEM                     BIDDER 1     BIDDER 2     BIDDER 3
Demolition/debris removal   $ ________   $ ________   $ ________
Structural repair           $ ________   $ ________   $ ________
Framing                     $ ________   $ ________   $ ________
Electrical                  $ ________   $ ________   $ ________
Plumbing                    $ ________   $ ________   $ ________
HVAC                        $ ________   $ ________   $ ________
Insulation                  $ ________   $ ________   $ ________
Drywall                     $ ________   $ ________   $ ________
Flooring                    $ ________   $ ________   $ ________
Paint                       $ ________   $ ________   $ ________
Cabinets/fixtures           $ ________   $ ________   $ ________
Permits                     $ ________   $ ________   $ ________
Cleanup                     $ ________   $ ________   $ ________
TOTAL                       $ ________   $ ________   $ ________
Start date                  __________   __________   __________
Completion date             __________   __________   __________
Payment schedule            __________   __________   __________
Warranty                    __________   __________   __________

RED FLAGS — any one is disqualifying
  [ ] Knocked on the door unsolicited
  [ ] Wants a large deposit in CASH
  [ ] Pressure to sign today
  [ ] Offers to "waive your deductible"  <- generally insurance fraud
  [ ] Asks you to sign an ASSIGNMENT OF BENEFITS
  [ ] No local physical address
  [ ] No license, or will not give the number
  [ ] Will not provide proof of insurance
  [ ] One-page "estimate" with no scope of work
  [ ] Asks you to obtain the permit yourself
  [ ] Will not put anything in writing

BEFORE SIGNING
  [ ] Contract read entirely, INSIDE, not on the doorstep
  [ ] Slept on it
  [ ] Right to cancel period checked for my state: ______ days
  [ ] Scope of work, schedule, and payment terms all in the contract
  [ ] Payment schedule tied to milestones, not dates
  [ ] Deposit is a reasonable percentage, paid by check or card
  [ ] Insurer informed before signing anything affecting the claim

DURING AND AFTER
  [ ] LIEN WAIVER obtained with each payment
  [ ] Photographs taken at each stage
  [ ] Change orders in writing, signed, before the work
  [ ] Permits pulled by the contractor and posted
  [ ] Inspections passed before covering work
  [ ] COMPLETION CERTIFICATE NOT SIGNED until work is complete and
      inspected
  [ ] Final lien waivers from the general contractor AND every
      subcontractor and supplier

13. Lien waiver request

[Date]

[Contractor name and address]

RE: Lien waiver — payment for work at ______________________________
    Payment: $ ____________  Date: ____/____/______
    Invoice or draw number: ______________

Enclosed is payment of $ ______ for the work described above.

As a condition of this payment, I request a signed LIEN WAIVER covering
this payment, from:

  [ ] You, as general contractor
  [ ] Each subcontractor who performed work covered by this payment:
        ______________________  ______________________
        ______________________  ______________________
  [ ] Each material supplier for materials covered by this payment:
        ______________________  ______________________

Please provide the waivers before or upon receipt of this payment.

Note: I understand that a subcontractor or supplier who is not paid may
file a mechanic's lien against my property even though I have paid you
in full. The lien waivers protect me against that outcome.

For the FINAL payment, I will require final unconditional lien waivers
from you and from every subcontractor and supplier, and a certification
that all subcontractors and suppliers have been paid in full.

______________________  ·  [Address] · [Phone]

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LIST OF SUBCONTRACTORS AND SUPPLIERS — request this at contract signing

I request a list of all subcontractors and material suppliers who will
perform work or provide materials for this project, including name,
address, phone, and scope, and I request notice of any additions during
the project.

14. Recoupment response and waiver request

[Date]     RESPOND BY THE DEADLINE IN THE NOTICE: ________

RE: Response to notice of improper payment / debt
    Applicant: ______________  Registration number: ______________
    Disaster number: ______________
    Notice dated: ____/____/______  Amount claimed: $ ____________

I am responding to the notice above. I request the following, in the
alternative:

PART 1 — REQUEST FOR THE BASIS
Please provide in writing:
  1. The specific payment(s) at issue: date, amount, and category.
  2. The specific reason each is now considered improper.
  3. The other source of funds said to duplicate it, if duplication is
     the basis, including what that payment was for.
  4. The determination and the documents relied on.
  5. The date the determination was made.

PART 2 — APPEAL  [if the determination is wrong]
I appeal this determination because:
  [ ] There is no duplication. The payment cited was for [purpose A]; the
      assistance at issue was for [purpose B]. These are different losses
      for different purposes. Documentation enclosed.
  [ ] I met the eligibility requirement at the time and still do.
      Documentation enclosed: ______________________
  [ ] The insurance settlement cited did not cover this loss. The
      settlement documentation and the itemization are enclosed.
  [ ] The assistance was used for its intended purpose. Receipts are
      enclosed.
  [ ] The amount is incorrect: the correct figure is $ ______ because
      ______________________.

PART 3 — REQUEST FOR WAIVER OF THE DEBT
If any portion of the debt is valid, I request a waiver.

  A. I WAS NOT AT FAULT.
     I provided complete and accurate information at every stage. I did
     not conceal anything, misrepresent anything, or fail to report
     anything I was asked about. Specifically:
     ______________________________________________________________
     [If the overpayment resulted from an agency error, a later insurance
     settlement, or a determination the applicant could not have
     anticipated, say so directly.]

  B. REPAYMENT WOULD BE AGAINST EQUITY AND GOOD CONSCIENCE / WOULD
     CREATE FINANCIAL HARDSHIP.
     Monthly household income:              $ ________
       Sources: ______________________________
     Necessary monthly expenses:
       Housing                              $ ________
       Utilities                            $ ________
       Food                                 $ ________
       Transportation                       $ ________
       Medical and prescriptions            $ ________
       Child care                           $ ________
       Insurance                            $ ________
       Debt payments                        $ ________
       TOTAL                                $ ________
     Monthly surplus or (shortfall):        $ ________

     Household: ______ adults, ______ children (ages ______)
     [ ] A household member has a disability or serious illness:
         ______________________
     [ ] I am still displaced from my home.
     [ ] I spent the assistance on the disaster-related purpose and no
         longer have the funds. Receipts enclosed.
     [ ] Repayment would prevent me from [completing repairs / keeping
         housing / obtaining medical care].

  ENCLOSED: pay statements · benefit award letters · bank statements ·
  medical documentation · lease or mortgage · receipts showing use of the
  assistance · [other]

PART 4 — COMPROMISE
If a waiver is not granted, I request a compromise of the debt for a
lesser amount that I am able to pay: $ ______.

PART 5 — PAYMENT PLAN
If neither is granted, I request a payment plan of $ ______ per month.

I request that collection activity, including any offset of tax refunds
or federal payments, be suspended while this response is under
consideration.

______________________  ·  [Address] · [Phone] · [Email]
cc: Disaster Legal Services / legal aid · [congressional office]
Sent certified mail, tracking ____________

15. Congressional inquiry request

[Date]

The Honorable ______________
Attn: Constituent Services — Casework
[District office address]

RE: Request for assistance — federal disaster assistance case
    Constituent: ______________
    Address: ______________________________
    Registration number: ______________
    Disaster number: ______________

I am a constituent residing at the address above. I am requesting your
office's assistance with a disaster assistance matter.

CHRONOLOGY
  ____/____/____  Disaster occurred; property damaged
  ____/____/____  Registered for assistance
  ____/____/____  Inspection conducted
  ____/____/____  Decision received: ______________________
  ____/____/____  Appeal filed
  ____/____/____  [Further events]
  As of today:    ______________________________

THE PROBLEM
  [ ] No decision has been issued in ______ days.
  [ ] My appeal filed on ________ has received no response in ______
      days.
  [ ] The decision is based on incorrect information, specifically:
      ______________________________
  [ ] Documents I submitted on ________ (proof enclosed) are recorded as
      not received.
  [ ] I am unable to reach anyone who can address the issue. I have
      called on ________, ________, and ________.
  [ ] Other: ______________________

CONSEQUENCE OF THE DELAY
  [Be concrete: I am living in [a motel / my car / with relatives] with
  ______ children; my rental assistance ends on ________; my contractor
  cannot start without funding; a household member requires ____________
  and cannot access it from our current location.]

ENCLOSED
  [ ] Signed privacy release authorizing your office to inquire
  [ ] Decision letter(s)
  [ ] My appeal and proof of submission
  [ ] Correspondence log
  [ ] Supporting documentation

Thank you for any assistance your office can provide.

______________________  ·  [Phone] · [Email]

16. Document replacement tracker

DOCUMENT REPLACEMENT TRACKER

DOCUMENT               WHERE TO REQUEST          REQUESTED  RECEIVED  FEE
Driver's license/ID    State motor vehicle       ________   ________  ___
                       (fees often WAIVED after
                        a declaration — ask)
Social Security card   Social Security Admin.    ________   ________  ___
Birth certificate      Vital records of the      ________   ________  ___
                       STATE OF BIRTH
Death certificate      Vital records, state of   ________   ________  ___
                       the death
Marriage certificate   Vital records or the      ________   ________  ___
                       issuing county
Divorce decree         The court that issued it  ________   ________  ___
Passport               State Department          ________   ________  ___
Immigration documents  Immigration agency        ________   ________  ___
                       (fee waiver available)
Military discharge     National personnel        ________   ________  ___
                       records center
DEED / MORTGAGE        COUNTY RECORDER — holds   ________   ________  ___
                       the legal record; a
                       destroyed deed does NOT
                       affect ownership
Property tax records   County tax assessor       ________   ________  ___
Vehicle title          State motor vehicle       ________   ________  ___
Insurance policies     Insurer or agent          ________   ________  ___
Bank records           The institution           ________   ________  ___
Tax returns            Tax authority transcripts ________   ________  ___
                       (FREE)
Medical records        Each provider             ________   ________  ___
Medication history     Your pharmacy (FREE)      ________   ________  ___
Will / trust / POA     The drafting attorney     ________   ________  ___
Diplomas/transcripts   School registrar          ________   ________  ___
Professional licenses  Each licensing board      ________   ________  ___
Benefit award letters  Each benefits agency      ________   ________  ___

AFTER REPLACEMENT
  [ ] Complete duplicate set stored OFF-SITE:
      Location 1: ______________________
      Location 2 (different region): ______________________
  [ ] Digital copies in encrypted cloud storage: ______________
  [ ] Grab-and-go folder assembled: ID copies, insurance policies,
      contact list, registration number

17. Master case log

DISASTER RECOVERY CASE LOG
Household: ______________
Registration number: ______________  Disaster number: ______________
Damaged property: ______________________________
Current mailing address: ______________________________
Current phone: ______________  Email: ______________

KEY DATES
  Disaster:                          ____/____/______
  Registered:                        ____/____/______
  Insurance claim filed:             ____/____/______  Claim # ________
  Inspection:                        ____/____/______
  Decision received:                 ____/____/______
  APPEAL DEADLINE:                   ____/____/______
  Appeal filed:                      ____/____/______
  SBA application:                   ____/____/______
  Disaster Unemployment applied:     ____/____/______
  Disaster SNAP applied:             ____/____/______
  Rental assistance period ends:     ____/____/______
  CONTINUED ASSISTANCE DUE BEFORE:   ____/____/______
  Insurance proof of loss deadline:  ____/____/______
  Insurance suit limitation:         ____/____/______

CONTACT LOG
DATE     TIME   WHO / AGENCY            SUBJECT           WHAT I WAS TOLD
______  _____  ____________________  ________________  ________________
______  _____  ____________________  ________________  ________________
______  _____  ____________________  ________________  ________________

DOCUMENTS SENT
DATE     WHAT                          HOW SENT        CONFIRMATION
______  ____________________________  ______________  ________________
______  ____________________________  ______________  ________________

DECISIONS RECEIVED
DATE     WHAT IT SAID                  DEADLINE        ACTION TAKEN
______  ____________________________  ______________  ________________
______  ____________________________  ______________  ________________

MONEY RECEIVED
DATE     SOURCE                        PURPOSE         AMOUNT
______  ____________________________  ______________  $ ______________
______  ____________________________  ______________  $ ______________
                                       TOTAL:          $ ______________

HELP CONTACTS
  Disaster Legal Services:      ______________________
  Legal aid:                    ______________________
  Disaster case manager:        ______________________
  Long-term recovery group:     ______________________
  Congressional caseworker:     ______________________
  State insurance department:   ______________________
  State attorney general:       ______________________
  Insurance adjuster:           ______________________
  Contractor:                   ______________________

Related documents

Templates only, not legal advice. Adapt to your facts and verify current forms and deadlines for your declaration. Framework: 42 U.S.C. § 5121 · § 5174 · 44 C.F.R. Part 206.