Summary. A step-ordered checklist: the intent to file, the records, the condition inventory, the nexus opinion, lay statements, the examination, reading the decision, choosing a lane, TDIU, and the benefits that must be separately claimed.


For doctrine, see Veterans Benefits. For the workflow, see Filing and Appealing a VA Disability Claim.

⚠ FILE AN INTENT TO FILE TODAY. It takes minutes, costs nothing, and preserves up to a year of back pay.


Phase 1 — Preserve the date

  • Intent to file submitted (online, by phone, or on the form) — before gathering anything.
  • If within one year of separation: claim filed, so the effective date reaches the day after separation.
  • Intent-to-file expiration diaried (one year).

Phase 2 — Records

  • Service treatment records requested.
  • Personnel file requested — establishes duty assignments, locations, and dates (proves exposure for presumptives).
  • Claims file (C-file) requested if you have filed before — this is what adjudicators read.
  • Private treatment records obtained directly (faster than waiting for VA).
  • Social Security disability records obtained, if applicable.
  • Unit records, after-action reports, morning reports requested where a stressor must be corroborated.

Phase 3 — The condition inventory

  • Every condition listed, whether or not you think it is service related.
  • 0% grants understood as valuable — service connection is the foundation for later increases and secondary claims.
  • Secondary conditions added (the most underclaimed part of the system):
    • Depression/anxiety secondary to chronic pain
    • Sleep apnea aggravated by PTSD or by weight gain from a service-connected condition
    • Hypertension secondary to diabetes or PTSD
    • Knee/hip/back secondary to an altered gait
    • GI conditions and erectile dysfunction secondary to psychiatric medication
    • Radiculopathy secondary to a spine condition
  • Presumptive lists checked, including the PACT Act expansion (burn pits, toxic exposure, expanded locations and periods).
  • Previously denied claims now presumptive → REFILE.
  • Aggravation theory considered for pre-existing conditions (presumption of soundness; rebuttal requires clear and unmistakable evidence).
  • § 1151 considered for disability caused by VA care.
  • TDIU considered if employment is affected (Phase 8).

Phase 4 — The nexus opinion (decides non-presumptive claims)

  • Provider states they reviewed the service treatment records and claims file, and identifies what was reviewed.
  • Diagnosis stated.
  • The words: "at least as likely as not" (≥50% probability). (Rejected: "could be," "may be," "possibly.")
  • A rationale — mechanism, chronology, literature, absence of intervening cause.
  • Explicitly addresses and rebuts any negative VA examiner opinion.
  • Provider has relevant expertise and has treated or examined the veteran.
  • Provider given the tools: flagged service records, a timeline, and the VA examiner's report.

Phase 5 — Lay statements

  • Spouse/partner — what changed after service: sleep, temper, avoidance, limitation, what stopped.
  • Someone who served with you — the event or the symptoms at the time (often the only evidence of an unreported event).
  • Employer or coworker — accommodations, absences, declining performance (essential for TDIU).
  • Your own statement — continuity of symptoms from service to now.
  • Each: first person · specific · dated · signed · in the writer's own words.
  • Personal assault / MST claims: markers assembled — transfer request · performance or attendance decline · disciplinary or behavior change · substance use beginning then · pregnancy or STI treatment · statements to counselor, chaplain, family, friend · unexplained economic or social change.

Phase 6 — Filing

  • Filed online where possible (receipt and tracking).
  • Fully developed claim option used if the evidence is complete.
  • Every condition listed separately, with how each affects you.
  • Theory identified for each: direct · presumptive · secondary · aggravation · § 1151.
  • All evidence attached with a cover statement.
  • Copy of everything kept, with dates.

Phase 7 — The C&P examination

Before

  • Rating criteria for the condition read — know what is being measured.
  • One-page summary prepared: diagnoses · providers · medications · symptom log.
  • Private records the examiner may lack brought along.

At the examination

  • Attend. (A missed exam is a denial. If unable, call immediately and reschedule in writing.)
  • Worst days AND average days described — not best days. (The most common and costliest mistake.)
  • Functional and specific: "I can stand ten minutes"· "I stopped mowing in 2022" · "I miss two or three days a month" · "I sleep four hours."
  • Nothing exaggerated — consistency is assessed.
  • Someone brought who can describe a bad week, where helpful.

After

  • Examination report requested and read.
  • Adequacy checked: claims file reviewed? · all conditions and theories addressed (including secondary and aggravation)? · correct standard with a rationale?
  • If inadequate → written objection identifying the specific defect, and a request for a new examination. (Duty to assist requires an adequate exam; inadequacy is an appeal ground.)

Phase 8 — TDIU

  • Schedular threshold checked: one disability ≥60%, or combined ≥70% with one ≥40%. (Otherwise: extraschedular referral.)
  • Understood: working does not defeat the claim. Marginal employment — below the poverty threshold, or a protected environment (family business, substantially accommodated position) — does not.
  • Evidence assembled about work, not medicine:
    • Employment history showing declining hours, lost jobs, gaps
    • Employer statement: accommodations provided, absences tolerated, productivity
    • Vocational expert opinion tying service-connected limitations to inability to sustain employment
    • SSA disability records
  • The TDIU form filed — not left to inference.

Phase 9 — Reading the decision

  • "Evidence" list checked — is everything you submitted there? (Omission = duty-to-assist ground.)
  • "Reasons for Decision" read to identify WHICH ELEMENT FAILED:
Says Failed Lane
No current disability Diagnosis Get diagnosed → supplemental
No in-service event Records Buddy statements, personnel records, markers → supplemental
Does not establish a link Nexus (most common) Nexus opinion in the right words → supplemental
Examiner opined less likely than not Negative opinion controls Private opinion rebutting it → supplemental
Not compensable under the criteria Severity Evidence already there → HLR; new evidence → supplemental
No explanation of why one opinion won Reasons and bases HLR or the Board
  • Rating arithmetic verified — combined ratings are not additive (remaining-efficiency table, then round to the nearest 10).
  • Effective date verified: intent to file? within a year of separation? increase ascertainable up to a year before filing?
  • Staged ratings considered where severity varied over the period.
  • Separate ratings considered where conditions produce distinct symptoms.

Phase 10 — Choosing a lane (one year from the decision)

  • Supplemental claimthe only lane that accepts new evidence; duty to assist reattaches. Use for evidentiary denials.
  • Higher-level review — same record, de novo, no new evidence; request the informal conference and cite pages meeting each criterion. Use for misapplied criteria.
  • Board (notice of disagreement) — direct review (fastest) · evidence submission (90 days) · hearing (slowest by far; use only where credibility matters).
  • Lanes may be used in sequence, with the effective date preserved if each step is filed within one year.
  • 120 days from a Board decision to the Court of Appeals for Veterans Claims — hard deadline.
  • EAJA fees available at the Court (fees against the government) — representation costs nothing out of pocket.
  • Clear and unmistakable error considered for final decisions (high standard; revises the effective date).

Phase 11 — Benefits that must be separately claimed

  • Dependency claim filed the day a rating reaches 30% — spouse, children, dependent parents. Not automatic.
  • Special monthly compensation screened: loss of use · aid and attendance · housebound · specified combinations.
  • Automobile and adaptive equipment grant · specially adapted housing · clothing allowance.
  • Concurrent receipt for retirees: CRDP (20 years + ≥50%) vs. CRSC (combat-related) — cannot receive both; annual election; compare the numbers.
  • Veteran Readiness and Employment applied for.
  • VA health care enrollment (eligibility expanded under the PACT Act).
  • Caregiver program (PCAFC) screened, and respite asked about specifically.
  • State benefits — property tax exemption · tuition waivers · license fees · state veterans homes. Ask a county or state veterans service officer; VA does not administer these.
  • Survivors: DIC, burial benefits, plot allowance, headstone, and accrued benefits for a claim pending at death.

Phase 12 — Discharge and representation

  • Other-than-honorable discharge? Character of discharge determination requested, and a discharge upgrade application considered through the service branch review board — particularly where the discharge is attributable to PTSD, TBI, or MST.
  • Representation: VSO representative (free) for the initial claim · county or state veterans service officer for state benefits · accredited attorney/agent for appeals (may not charge for an initial claim; typically 20% of past-due amounts, paid by VA).
  • Accreditation verified on VA's searchable list.
  • Avoided: anyone guaranteeing a rating · charging upfront for an initial claim · seeking a share of monthly benefits.
  • Veterans Crisis Line noted: 988, press 1 (or text 838255) — 24 hours, no enrollment required.

Related documents

This checklist is educational and not legal advice. VA regulations, presumptive lists, and rating criteria change. Consult an accredited representative — VSO services are free — about a specific claim.