Running an online business means living under consumer protection rules, payment regulations, privacy law, and trade restrictions all at once. We counsel e-commerce companies from first-launch marketplaces to established retailers moving more of their sales online, across the whole lifecycle: standing up a compliant storefront, keeping it compliant as it grows, and handling the disputes that come with selling at scale. Our engineering background means we read your checkout flow and platform architecture the way your developers do.
Consumer Protection And Advertising
Online sellers answer to the FTC Act's ban on unfair and deceptive practices plus a thicket of state consumer statutes, many with private rights of action. We help you get advertising claims, pricing disclosures, endorsements, and made-in-USA and environmental marketing right. Subscription and auto-renewal models draw extra scrutiny, so we tighten your renewal disclosures and cancellation flows and stand with you when a regulator comes asking questions.
Terms Of Service That Hold Up
Your terms of service are the contract behind every order, and a sloppy one fails exactly when you need it. We draft terms tailored to your business covering account rules, order acceptance, payment and pricing, shipping and risk of loss, returns and refunds, content and IP rights, arbitration and dispute resolution, and liability limits. Just as important, we make sure they are presented so courts treat them as enforceable agreements rather than ignored fine print.
Payments And Platform Liability
Handling card data brings PCI DSS obligations, and some payment models trip state money transmission laws, chargeback rules, and sanctions screening. We structure your payment flows, vendor contracts, and compliance program to keep money moving while managing that risk. For platforms hosting third-party content or transactions, we work through Section 230 and DMCA safe harbor so you qualify for the protections available and understand where they stop.
Marketplaces And Cross-Border Sales
Multi-vendor marketplaces face their own questions: operator liability for seller conduct, seller onboarding and monitoring, payment-flow structure, and IP policies that keep counterfeits out. Selling internationally adds import and export rules, country-by-country consumer laws, VAT and GST collection, and data-transfer restrictions. We help you structure marketplace operations and international expansion so the legal framework supports the growth instead of stalling it, mobile and app-store channels included.