Service Level Agreement and Credit Schedule (Vendor Side)
A Service Level Agreement and Credit Schedule, drafted from the vendor position, that defines what performance you are entitled to and what you actually get when the provider misses it.
Protective terms are pulled in your direction, and we flag which ones the other side is most likely to push back on. A full custom draft prepared from your transaction, your counterparty, and the risks that are actually in front of you.
Frequently asked questions
The fee covers the finished document, filing-ready or send-ready as applicable, the supporting exhibits or attachments described in the scope, and a short cover memorandum explaining the choices made. It is fixed at this scope: one service. 2 rounds of revisions are included. If your matter falls outside that scope we tell you before starting and quote the difference — we do not bill past a flat fee without agreeing it first.
1 to 2 weeks from a complete set of instructions, plus time for the 2 rounds of revisions included in the fee. If you are working to a court deadline or a closing date, tell us when you order and we will confirm in writing whether we can meet it before you commit.
$2,125 is $325/hour × 6.5 hours — the time this deliverable takes in an ordinary services matter, at the firm's standard rate. Because it is a flat fee, the risk of the work running long sits with the firm: you pay $2,125 whether it takes us the estimate or twice it.
Third-party costs are never inside a flat fee and are passed through at cost, never marked up: court and agency filing fees, court reporter and transcript charges, expert witness fees, search vendor and e-discovery hosting charges, process server fees, and travel.
The business terms you have agreed so far, the counterparty and which side of the deal you are on, any existing draft, term sheet, or prior agreement, and your risk tolerance on the provisions that matter most to you. Send what you have — if something is missing we will tell you what else we need before the turnaround clock starts.
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Other Services work MC Law prepares on a flat fee.
Master Services Agreement — Review and Redline (Customer Side)
A review and redline of a Master Services Agreement from the customer position, for the document that sets the standing terms for an ongoing services relationship so each new project needs only a short order.
Master Services Agreement — Review and Redline (Vendor Side)
A redline of the counterparty's Master Services Agreement prepared for the vendor, covering the document that sets the standing terms for an ongoing services relationship so each new project needs only a short order.
Master Services Agreement (Short Form)
A short-form Master Services Agreement that sets the standing terms for an ongoing services relationship so each new project needs only a short order, written for speed without leaving the important terms out.
Service Level Agreement and Credit Schedule (Customer Side)
A customer-favorable Service Level Agreement and Credit Schedule that defines what performance you are entitled to and what you actually get when the provider misses it.