Service Level Agreement and Credit Schedule — Review and Redline (Vendor Side)
A redline of the counterparty's Service Level Agreement and Credit Schedule prepared for the vendor, covering the document that defines what performance you are entitled to and what you actually get when the provider misses it.
The memo is written so a business decision-maker can act on it without a translation layer. You receive a marked-up document plus a ranked issues memo that separates what must change from what is worth trading.
Frequently asked questions
The fee covers a full read of the counterparty's document against your position, a tracked-changes redline you can send back, and a ranked issues memo separating deal-breakers from trade material. It is fixed at this scope: one service. 1 round of revisions are included. If your matter falls outside that scope we tell you before starting and quote the difference — we do not bill past a flat fee without agreeing it first.
3 to 5 business days from a complete set of instructions, plus time for the 1 round of revisions included in the fee. If you are working to a court deadline or a closing date, tell us when you order and we will confirm in writing whether we can meet it before you commit.
$1,050 is $325/hour × 3.25 hours — the time this deliverable takes in an ordinary services matter, at the firm's standard rate. Because it is a flat fee, the risk of the work running long sits with the firm: you pay $1,050 whether it takes us the estimate or twice it.
Third-party costs are never inside a flat fee and are passed through at cost, never marked up: court and agency filing fees, court reporter and transcript charges, expert witness fees, search vendor and e-discovery hosting charges, process server fees, and travel.
The business terms you have agreed so far, the counterparty and which side of the deal you are on, any existing draft, term sheet, or prior agreement, and your risk tolerance on the provisions that matter most to you. Send what you have — if something is missing we will tell you what else we need before the turnaround clock starts.
Clients also order
Other Services work MC Law prepares on a flat fee.
Service Level Agreement and Credit Schedule — Review and Redline (Customer Side)
A redline of the counterparty's Service Level Agreement and Credit Schedule prepared for the customer, covering the document that defines what performance you are entitled to and what you actually get when the provider misses it.
Service Level Agreement and Credit Schedule (Short Form)
A short-form Service Level Agreement and Credit Schedule that defines what performance you are entitled to and what you actually get when the provider misses it, written for speed without leaving the important terms out.
Independent Consultant Agreement — Review and Redline (Employee Side)
A employee-side markup of an Independent Consultant Agreement you have been handed, the agreement that hires an individual as a contractor with the classification, IP assignment, and confidentiality terms handled.
Independent Consultant Agreement — Review and Redline (Employer Side)
A redline of the counterparty's Independent Consultant Agreement prepared for the employer, covering the document that hires an individual as a contractor with the classification, IP assignment, and confidentiality terms handled.