CommercialInsurance Claims and Coverage
Business Insurance and Coverage Disputes: CGL, E&O, Cyber, and D&O
Insurance is the only asset most businesses own that pays out precisely when everything else is going wrong, and it is the asset owners understand least. This article explains the policies a business actually needs, how each responds, and where coverage fights come from. It covers the commercial general liability policy in detail, including the difference between Coverage A for bodily injury and property damage and the much-overlooked Coverage B for personal and advertising injury, which is the provision that funds many intellectual property and defamation defenses. It explains occurrence versus claims-made triggers, retroactive dates, and why tail coverage matters at the end of a professional relationship. It then covers the duty to defend, which is broader than the duty to indemnify and is determined by the allegations rather than the facts, along with reservations of rights, independent counsel, and allocation between covered and uncovered claims. Sections on technology errors and omissions, cyber, directors and officers, employment practices, and the contractual insurance requirements that appear in every lease and vendor agreement follow, with claim-handling guidance, a worked example, an FAQ, and related reading.