CommercialAdvertising and Marketing
Advertising and Consumer Protection Compliance Toolkit
Advertising law is unusual in that the same claim can be attacked by a regulator, a competitor, a class of consumers, a self-regulatory body, and a platform, each applying a different standard and offering a different remedy. This toolkit organizes compliance around that reality. It starts with the substantiation file that must exist before a claim runs, then covers the claim types that draw the most enforcement, the endorsement and review rules that changed substantially with the FTC's revised guides and its rule on fake and manipulated reviews, pricing and negative option practices, and the channel-specific rules for email, text, and telemarketing. Later stages cover promotions, comparative advertising and the competitor's Lanham Act remedy, the review process a marketing organization needs, and what to do when a demand letter, a civil investigative demand, or a NAD challenge arrives.