Summary. This checklist turns ransomware readiness and response into specific, assignable tasks, each tied to the governing authority. The readiness phases cover governance and the incident response plan, technical resilience and backups, insurance terms that decide whether a ransom and its related costs are covered, pre-arranged counsel and vendor relationships, and a regulatory map built before it is needed. The response phases cover the first twenty-four hours, investigation and law enforcement contact, the short-clock regulatory reports, negotiation and sanctions screening, the payment decision, execution of a decision to pay or not to pay, breach notification, and litigation and post-incident work. Red-flag boxes mark the points where responses most often fail, and a deadlines table collects the clocks in one place. A short worked example involving a North Carolina county and a list of common failure points close the checklist.
How to use this checklist
Use Phases 1 through 5 as an annual readiness review, ideally with a tabletop exercise that tests them. Use Phases 6 through 13 during an incident, assigning an owner and a date to every item on the first day. Items marked [Regulated] apply only to organizations within a particular regime; items marked [Public] apply to government entities. Where a step requires judgment, the note explains what the judgment should consider.
The legal analysis behind the items is in Ransomware and the Payment Decision: OFAC Sanctions, Reporting Duties, Insurance, and Negotiating With Attackers. The day-by-day narrative of the response phases, with a worked example, is in Responding to a Ransomware Attack: A Practical Guide for the First Two Weeks. Templates for the documents this checklist calls for are in the Ransomware Response Toolkit: Decision Memos, Sanctions Screening Records, and Notification Templates. For broader program requirements, see the Cybersecurity Regulatory Compliance Checklist: A Practical Checklist.
Readiness
Phase 1: Governance and the incident response plan
- Adopt a written incident response plan with a ransomware annex. The annex should name who may engage with an attacker, who decides on payment, and who is consulted. Authority: 16 C.F.R. § 314.4(h) (FTC Safeguards Rule incident response plan); 45 C.F.R. § 164.308(a)(6) (HIPAA security incident procedures); 23 N.Y.C.R.R. § 500.16 [Regulated].
- Write a payment authority matrix. State who may authorize engagement, a payment up to a set amount, and any larger payment, and require board or committee approval above a threshold. Note: the matrix should require a completed sanctions screening memo and written insurer consent before any authorization.
- Assign board oversight of cyber risk to a committee and calendar regular briefings. Authority: Marchand v. Barnhill, 212 A.3d 805 (Del. 2019) (oversight of mission-critical risk); In re Caremark International Inc. Derivative Litigation, 698 A.2d 959 (Del. Ch. 1996). Note: the dismissals in Firemen's Retirement System of St. Louis v. Sorenson (Del. Ch. 2021) and Construction Industry Laborers Pension Fund v. Bingle (Del. 2023) turned on documented board reporting.
- For public companies, align the plan with disclosure controls. Name the disclosure committee members who will make the materiality determination and how the incident team escalates to them. Authority: 17 C.F.R. § 229.106 (Item 106 governance disclosure); Form 8-K Item 1.05 under 17 C.F.R. Part 249 [Regulated].
- Keep an offline copy of the plan, contact lists, the insurance policy, and vendor retainers. Note: attackers read the network; a policy found on a file share can anchor the demand at the limit.
- Establish out-of-band communications. Pre-provision a messaging platform and devices that are not joined to the corporate domain.
- Run a ransomware tabletop at least annually, including a payment decision with a sanctions complication, an exfiltration scenario, and a public-company materiality determination where relevant.
- [Public] Confirm whether state law prohibits payment or communication with attackers. North Carolina (N.C. Gen. Stat. § 143-800) prohibits both for state agencies and local governments; Florida (Fla. Stat. § 282.3186) prohibits payment by state agencies, counties, and municipalities. Check current law in other states.
Phase 2: Technical resilience
- Maintain immutable or offline backups of critical systems and test restoration on a schedule, measuring how long a full restore actually takes. Authority: 45 C.F.R. § 164.308(a)(7) (HIPAA data backup and disaster recovery plans); 23 N.Y.C.R.R. § 500.16 [Regulated]. Note: the restore time is the single most important number in a later payment decision.
- Require multifactor authentication for remote access, privileged accounts, and email. Authority: 16 C.F.R. § 314.4(c); 23 N.Y.C.R.R. § 500.12 [Regulated].
- Maintain an asset inventory and patch internet-facing systems promptly, prioritizing known-exploited vulnerabilities.
- Deploy endpoint detection and centralized log retention long enough to support an exfiltration analysis (a retention period measured in months, not days).
- Segment the network so that operational, clinical, and backup systems are not reachable from ordinary user accounts.
- Map the framework. Align controls with NIST's Cybersecurity Framework 2.0 and NIST's ransomware profile (NIST IR 8374), and with CISA's #StopRansomware guidance. Note: OFAC's 2021 advisory treats meaningful steps to reduce ransomware risk, such as those in CISA's guidance, as mitigating factors.
Phase 3: Insurance
- Confirm that the cyber policy includes cyber extortion coverage and note its sublimit, retention, and any coinsurance. See Directors and Officers and Cyber Insurance: Towers, Triggers, Allocation, and the Claim You Must Notice.
- Read the prior-consent condition for extortion payments and the notice condition for claims, and put both in the plan.
- List the panel vendors (breach counsel, forensics, negotiation, notification, public relations) and decide in advance which to use.
- Review the war, hostile acts, and state-backed cyberattack exclusions. Note: in Merck & Co. v. Ace American Insurance Co., 475 N.J. Super. 420 (App. Div. 2023), a traditional war exclusion did not bar coverage for NotPetya losses; newer exclusions are drafted to reach state-backed attacks and may turn on attribution.
- Check the sanctions clause and any condition requiring compliance with law before an extortion payment is reimbursed.
- Review crime and kidnap-and-ransom policies for overlapping extortion or funds-transfer coverage. Note: courts differ on computer-fraud coverage; compare American Tooling Center, Inc. v. Travelers Casualty & Surety Co., 895 F.3d 455 (6th Cir. 2018) with Apache Corp. v. Great American Insurance Co., 662 F. App'x 252 (5th Cir. 2016). See the D&O and Cyber Insurance Review Checklist.
Red flag: the policy is only on the network. If the attacker encrypts the file share that holds the policy, the response team will not know the notice hotline, the consent condition, or the panel, and the attacker may know the limit.
Phase 4: Pre-arranged relationships
- Sign a retainer with outside breach counsel that permits counsel to engage forensic firms on the company's behalf.
- Pre-negotiate a counsel-directed forensic engagement letter that will be signed fresh at the time of an incident, separate from any managed security contract. Authority: Fed. R. Civ. P. 26(b)(3); In re Kellogg Brown & Root, Inc., 756 F.3d 754 (D.C. Cir. 2014). Note: courts ordered production where the forensic firm worked under a pre-existing services agreement, In re Capital One Consumer Data Security Breach Litigation, 2020 WL 2731238 (E.D. Va. May 26, 2020), or where there was no separate business track, Wengui v. Clark Hill, PLC, 338 F.R.D. 7 (D.D.C. 2021).
- Identify a negotiator and a sanctions screening provider, confirm their fee basis (not a percentage of the ransom), and confirm that any firm that will transmit funds is registered with FinCEN where required under 31 C.F.R. Part 1022.
- Introduce the company to the local FBI field office and note CISA's reporting channels.
- Identify a notification and call center vendor and a credit monitoring provider.
Phase 5: The regulatory map
- List every incident-reporting regime that applies, with trigger, clock, recipient, form, and owner (see the deadlines table below).
- [Regulated] Determine whether the organization is, or may be, a CIRCIA covered entity under CISA's rule implementing 6 U.S.C. § 681b. Note: as of this checklist's date, CISA had not published its final rule (the proposal dates from April 2024), so the reporting duties are not yet in force; check whether the rule has since issued and when it takes effect.
- [Regulated] NYDFS covered entities: build the 24-hour extortion payment notice and the 30-day justification into the plan (23 N.Y.C.R.R. § 500.17(c)).
- List contractual notice obligations in customer, vendor, and financing agreements; many are 24 to 72 hours.
- For HIPAA entities, document how the ransomware breach presumption will be assessed under 45 C.F.R. § 164.402.
Red flag: no one owns the clocks. In most failed responses, the deadline that was missed belonged to a regime that no one had listed. Build the map before the incident.
Response
Phase 6: The first twenty-four hours
- Activate the plan and convene the core team (general counsel, CISO, CIO, operations, communications, and the executive who will brief the board).
- Isolate affected systems without powering off or wiping them. Note: memory and local logs are evidence.
- Export logs before retention periods overwrite them (firewall, VPN, identity provider, endpoint detection, cloud audit logs).
- Move response communications out of band.
- Notify the insurer before hiring any vendor whose cost the insurer would pay. See Placing and Tendering a D&O or Cyber Claim: A Practical Guide.
- Retain breach counsel; have counsel retain the forensic firm under a new engagement letter. Keep remediation on a separate track and separate reports.
- Issue a litigation hold. Authority: Fed. R. Civ. P. 37(e). See the Litigation Hold and Evidence Preservation Checklist: A Practical Checklist.
- Start the deadline map with the time of discovery and the time of any determination that will start a clock.
Phase 7: Investigation and law enforcement (Days 1 to 3)
- Report to the FBI, CISA, or the Secret Service, and log every contact (date, time, agency, person, what was shared, what was requested). Note: OFAC treats a self-initiated, timely, and complete report, and ongoing cooperation, as significant mitigating factors.
- Share facts and indicators, not the privileged forensic report.
- Ask law enforcement whether a decryptor or information about the group is available.
- Direct the forensic firm to answer four questions: entry point, scope of encryption, scope and timing of exfiltration, and condition of backups.
- Capture the ransom note, portal address, wallet addresses, and any attacker communications with timestamps and hashes.
- Check for free decryptors for the identified variant through reputable sources.
Phase 8: Short-clock reports (Days 1 to 5)
- [Regulated] Banking organizations: notify the primary federal regulator within 36 hours of determining that a notification incident occurred. Authority: 12 C.F.R. Part 53 and parallel Federal Reserve and FDIC rules.
- [Regulated] Credit unions: notify the NCUA within 72 hours. Authority: 12 C.F.R. Part 748.
- [Regulated] NYDFS covered entities: notify the Department within 72 hours of determining that a reportable incident occurred, including at an affiliate or third-party service provider (23 N.Y.C.R.R. § 500.17(a)).
- [Regulated] CIRCIA covered entities: report a covered cyber incident to CISA within 72 hours of reasonable belief, if the final rule is in effect. Authority: 6 U.S.C. § 681b; definitions in 6 U.S.C. § 681.
- [Regulated] Defense contractors: report within 72 hours under DFARS 252.204-7012. Authority: 48 C.F.R. Part 252.
- [Regulated] Public companies: make and document the materiality determination without unreasonable delay; file Item 1.05 within four business days of a materiality determination. Authority: 17 C.F.R. Part 249; 15 U.S.C. § 78m. Note: close the trading window for insiders who know about a potentially material incident.
- Send contractual notices on the deadlines the contracts set.
- Supplement earlier reports when substantial new information becomes available (for example, publication of data).
Red flag: the report says more than is known. "No customer data was affected" in a 72-hour notice is the statement most likely to be contradicted by the forensic report. Report what is known, say the investigation continues, and update.
Phase 9: Negotiation and sanctions screening (Days 2 to 5)
- Decide with counsel and the insurer whether to open the attacker's channel. [Public] In North Carolina, do not communicate with the attacker.
- Retain the negotiator through counsel, with written instructions covering goals (proof of life, file listing, time, attribution data), limits (no commitment to pay, no statements about regulators, no side deals), and daily reporting to counsel.
- Obtain proof of life and a file listing, and route the listing to the notification team.
- Attribute and screen before any price discussion. Screen group names, aliases, affiliates, wallet addresses, handles, and individuals against the SDN List and threat intelligence about rebrands. Authority: 50 U.S.C. § 1702; 50 U.S.C. § 1705 (penalties, strict civil liability); 31 C.F.R. Part 578; 31 C.F.R. Part 510; 31 C.F.R. Part 589; OFAC's Updated Advisory on Potential Sanctions Risks for Facilitating Ransomware Payments (Sept. 21, 2021).
- Have sanctions counsel review the results and write a screening memo stating what was checked, when, by whom, the results, and what remains uncertain.
- If a sanctions nexus appears, stop. Consider whether a license application under 31 C.F.R. Part 501 is realistic (OFAC presumes denial) and whether voluntary disclosure is warranted.
Red flag: "no SDN match" treated as clearance. Groups rebrand after designation. A memo that does not address affiliations and rebrands is not a screening memo.
Phase 10: The payment decision (Days 3 to 7)
- Prepare a written decision memo covering restoration timelines with and without a key, backup condition, safety and operational consequences, exfiltration and notification consequences (unchanged by payment), the screening result, the insurer's position, law enforcement input, decryptor reliability, deletion-promise reliability, legal constraints, and a recommendation.
- Present the memo to the board or designated committee; meet, ask questions, decide, and minute it. See Fiduciary Duties of Directors and Officers: The Business Judgment Rule, Loyalty, and Caremark Oversight.
- Obtain the insurer's written position on consent and coverage.
- Revisit the decision if facts change (backups restored, new designation, free decryptor, publication).
Phase 11: Executing the decision (Days 4 to 10)
If paying:
- Obtain written insurer consent.
- Re-screen all identifiers immediately before payment.
- Use an experienced payment intermediary that is registered with FinCEN where required and performs its own screening; expect its bank or exchange to file any required SAR. Authority: 31 C.F.R. Part 1020; 31 C.F.R. Part 1022; 31 U.S.C. § 5318(g).
- Sign a written payment authorization naming the decision maker and reciting the screening result and consent.
- [Regulated] File the 24-hour payment notices: NYDFS (23 N.Y.C.R.R. § 500.17(c)) and, if in effect, CIRCIA (6 U.S.C. § 681b).
- [Regulated] Calendar the NYDFS 30-day written justification.
- Test the decryptor on isolated copies under forensic supervision before using it on production systems; continue restoring from backups in parallel.
If not paying:
- Instruct the negotiator how to close or suspend the channel.
- Accelerate restoration and document business interruption losses for the insurance claim.
- Monitor the leak site and capture any posts with timestamps.
- Prepare communications and notifications for publication.
Phase 12: Breach notification (Days 5 to 60)
- Have counsel engage a data-mining vendor to identify affected individuals and data elements in the exfiltrated set.
- [Regulated] HIPAA: treat ransomware encryption of protected health information as a presumed breach unless a documented four-factor assessment shows a low probability of compromise; notify individuals within 60 days of discovery, HHS, and media (for more than 500 residents of a state). Authority: 45 C.F.R. §§ 164.402 to 164.414; 42 U.S.C. § 17932; HHS's Ransomware and HIPAA fact sheet (2016).
- [Regulated] Business associates: notify the covered entity within 60 days of discovery (45 C.F.R. § 164.410).
- [Regulated] FTC Safeguards Rule: notify the FTC within 30 days of discovering a notification event involving 500 or more consumers (16 C.F.R. § 314.4(j)).
- [Regulated] Broker-dealers and advisers: apply Regulation S-P's customer notice rule (17 C.F.R. Part 248).
- Apply each state's statute (definitions, timing, attorney general and consumer reporting agency notices). Example: Cal. Civ. Code § 1798.82, which since January 1, 2026 requires notice to residents within 30 calendar days of discovery and a sample notice to the Attorney General within 15 days of notifying more than 500 residents. See Data Breach Response and Notification: The Fifty-State Patchwork, Regulators, and Litigation.
- Do not treat a payment or a deletion promise as reducing the notification population.
- Notify on a rolling basis for clearly affected groups rather than waiting for the full data mining.
- Arrange credit monitoring and identity restoration where the data elements warrant it.
Phase 13: Litigation and post-incident
- Engage litigation counsel and prepare for a class action if data was published or notices are going out. Authority: Fed. R. Civ. P. 23; 28 U.S.C. § 1332(d); 28 U.S.C. § 1453.
- Prepare standing defenses. Authority: TransUnion LLC v. Ramirez, 594 U.S. 413 (2021); Clemens v. ExecuPharm Inc., 48 F.4th 146 (3d Cir. 2022) (dark-web publication by ransomware group supported standing); McMorris v. Carlos Lopez & Associates, LLC, 995 F.3d 295 (2d Cir. 2021).
- Review the forensic report's circulation list and limit further distribution. Seek a Fed. R. Evid. 502(d) order in the litigation.
- Review vendor contracts for indemnity and limitation-of-liability provisions.
- Brief the board on status, exposure, regulatory follow-up, and remediation; minute it.
- Conduct a lessons-learned review through counsel and update the plan, the payment authority matrix, and the regulatory map.
- Update risk factor and Item 106 disclosures in the next annual report [Regulated].
Deadlines table
| Regime | Trigger | Deadline | Recipient |
|---|---|---|---|
| Bank regulators (12 C.F.R. Part 53 and parallels) | Determination of a notification incident | 36 hours | Primary federal regulator |
| NCUA (12 C.F.R. Part 748) | Reasonable belief of a reportable incident | 72 hours | NCUA |
| NYDFS § 500.17(a) | Determination of a reportable incident | 72 hours | NYDFS portal |
| NYDFS § 500.17(c) | Extortion payment | 24 hours; justification within 30 days | NYDFS |
| CIRCIA (6 U.S.C. § 681b) | Reasonable belief of covered incident; ransom payment | 72 hours; 24 hours | CISA (once the final rule is effective) |
| DFARS 252.204-7012 | Discovery of a cyber incident affecting covered defense information | 72 hours | Department of Defense |
| SEC Item 1.05 | Materiality determination | Four business days | Form 8-K filing |
| HIPAA (45 C.F.R. Part 164) | Discovery of a breach | 60 days for individuals; HHS and media for 500 or more | Individuals, HHS, media |
| FTC Safeguards Rule (16 C.F.R. § 314.4(j)) | Discovery of a notification event with 500 or more consumers | 30 days | FTC |
| State statutes | Discovery or determination | Most expedient time possible, or fixed periods commonly 30 to 60 days | Individuals, attorneys general, others |
| Insurance policy | Discovery or claim | As the notice condition requires; before vendor retention | Insurer |
| Contracts | As defined | Often 24 to 72 hours | Counterparties |
Worked example: Brightwater County, North Carolina
Brightwater County's IT director discovers on a Monday that the county's tax, permitting, and 911 dispatch support systems are encrypted, with a ransom note demanding $900,000. The county manager's first instinct is to ask the county's cyber insurer whether it will pay. The county attorney stops the conversation at the first checklist item in Phase 1: as a local government entity, the county may not pay the ransom and may not communicate with the attacker under N.C. Gen. Stat. § 143-800, and it must report the incident to the state's Department of Information Technology.
That rule removes Phases 9 through 11's payment branch and simplifies the rest. The county notifies its insurer (which still covers forensics, restoration, notification, and liability), retains counsel through the policy, and has counsel retain a forensic firm. It reports to the FBI and to the state, which sends an incident response team. Dispatch runs on backup procedures. The forensic firm finds that a database of permit applicants, including some driver's license numbers, was copied. The county does not open the negotiation channel, monitors the leak site through the forensic firm, restores from backups that are eleven days old, and, when the permit data appears online, notifies affected residents under North Carolina's breach statute. Because the county's documents may be public records, counsel keeps the forensic report within the privileged track and drafts the public summary with that in mind.
Common failure points
- The insurer hears about the incident after the vendors are hired.
- The forensic report is prepared under the existing security vendor's contract and is later produced.
- Systems are wiped before imaging, destroying the exfiltration evidence.
- Law enforcement is contacted only after a payment decision.
- Price is discussed before sanctions screening begins.
- The screening memo ignores rebrands and affiliates.
- The board decision is undocumented.
- The 24-hour payment notice or the 30-day NYDFS justification is missed.
- The notification population is reduced because the attacker promised deletion.
- Public statements overstate what is known.
- [Public] A public entity negotiates or pays in a state that prohibits it.
This document is general information, not legal advice for any particular situation; reporting and payment rules in this area change, and each incident's facts matter.
Related Documents
Related Articles
- Ransomware and the Payment Decision: OFAC Sanctions, Reporting Duties, Insurance, and Negotiating With Attackers: the law behind each item.
- Cybersecurity Regulation for Businesses: The FTC Safeguards Rule, NYDFS Part 500, SEC Cyber Disclosure, and State Laws: the regulatory programs behind Phases 1, 2, and 8.
- Data Breach Response and Notification: The Fifty-State Patchwork, Regulators, and Litigation: the notification statutes behind Phase 12.
- Directors and Officers and Cyber Insurance: Towers, Triggers, Allocation, and the Claim You Must Notice: the coverage terms behind Phase 3.
- Paid Vulnerability Disclosure and the Line Between Research and Extortion: distinguishing a researcher's request from extortion.
- Authenticating Text Messages, Chats, and Social Media Evidence: Rules 901 and 902, Metadata, and Deepfake Challenges: collecting and authenticating text messages, chats, and social media evidence.
Related Guides
- Responding to a Ransomware Attack: A Practical Guide for the First Two Weeks: the response phases as a day-by-day narrative.
- Responding to a Data Breach: The First Seventy-Two Hours: the general breach sequence.
- Placing and Tendering a D&O or Cyber Claim: A Practical Guide: the insurer notice in Phase 6.
- Collecting and Authenticating Messaging and Social Media Evidence: A Practical Guide: collecting and authenticating text messages, chats, and social media evidence.
Related Checklists
- Cybersecurity Regulatory Compliance Checklist: A Practical Checklist: program requirements beyond ransomware.
- D&O and Cyber Insurance Review Checklist: the policy review in Phase 3.
- Litigation Hold and Evidence Preservation Checklist: A Practical Checklist: the hold in Phase 6.
- Vulnerability Disclosure Program and Safe Harbor Checklist: A Practical Checklist: a disclosure program that can catch vulnerabilities before attackers do.
- Messaging and Social Media Evidence Checklist: A Practical Checklist: collecting and authenticating text messages, chats, and social media evidence.
Related Toolkits
- Ransomware Response Toolkit: Decision Memos, Sanctions Screening Records, and Notification Templates: templates for the memo, screening record, logs, and notices.
- Data Breach and Incident Response Toolkit: From Detection to Notification: general incident forms.
- Cybersecurity Compliance Toolkit: Written Information Security Programs, Risk Assessments, and Incident Disclosure Memos: program documents for Phases 1 and 2.
- Digital Message Evidence Toolkit: Collection Protocols, Authentication Declarations, and Rule 902 Certifications: collecting and authenticating text messages, chats, and social media evidence.