Return and Refund Policy (Long Form)
A comprehensive Return and Refund Policy that states when customers can return goods or cancel, how refunds are paid, and what is final sale, consistent with FTC and state rules, with the full provision set for a business with significant exposure.
Covers the edge cases, state-law disclosures, and change-of-practice mechanics a shorter version leaves out. The complete provision set for a business whose exposure justifies covering every case.
Need the full set? This is part of the Consumer Sales Terms, Returns, and Autorenewal Package (Long Form), $4,300, which is $1,075 less than ordering each document separately.
Choose the version you need
- Standard$975
- Short Form$725
- Long Form$1,550This page
- Review and Redline$725
- Template and Playbook$1,475
Frequently asked questions
The fee covers the complete protective provision set, drafted from your facts, a cover note on the provisions that matter most in your situation, and an editable word file and a clean pdf. It is fixed at this scope: one program. 2 rounds of revisions are included. If your matter falls outside that scope we tell you before starting and quote the difference—we do not bill past a flat fee without agreeing it first.
1 to 2 weeks from a complete set of instructions, plus time for the 2 rounds of revisions included in the fee. If you are working to a court deadline or a closing date, tell us when you order and we will confirm in writing whether we can meet it before you commit.
$1,550 is $325/hour × 4.75 hours—the time this deliverable takes in an ordinary terms matter, at the firm's standard rate. Because it is a flat fee, the risk of the work running long sits with the firm: you pay $1,550 whether it takes us the estimate or twice it.
2 rounds of revisions are included. You can add more when you order, or later, at $325 per additional round. A round is one consolidated set of your comments and our revised draft back to you.
Third-party costs are never inside a flat fee and are passed through at cost, never marked up: court and agency filing fees, court reporter and transcript charges, expert witness fees, search vendor and e-discovery hosting charges, process server fees, and travel.
What your business does, and who its users or customers are, the systems, vendors, and data flows the document has to describe accurately, any existing version, and what prompted this one, and any regulator, platform, or contract requirement you are working to. Send what you have—if something is missing we will tell you what else we need before the turnaround clock starts.
Clients also order
Other Terms work MC Law prepares on a flat fee.
Automatic Renewal Terms and Disclosures (Long Form)
A comprehensive set of Automatic Renewal Terms and Disclosures that meets the clear-disclosure, affirmative-consent, and easy-cancellation rules state automatic renewal laws impose, with the full provision set for a business with significant exposure.
1 to 2 weeks2 revisions
Automatic Renewal Terms and Disclosures—Template and Playbook
A master set of Automatic Renewal Terms and Disclosures and playbook your team can adapt across products and brands, for the document that meets the clear-disclosure, affirmative-consent, and easy-cancellation rules state automatic renewal laws impose.
1 to 2 weeks2 revisions
Return and Refund Policy—Template and Playbook
A master Return and Refund Policy and playbook your team can adapt across products and brands, for the document that states when customers can return goods or cancel, how refunds are paid, and what is final sale, consistent with FTC and state rules.
1 to 2 weeks2 revisions
Consumer Sales Terms
A set of Consumer Sales Terms that governs every online sale: pricing, payment, shipping, warranties, and the limits on your liability.
1 to 2 weeks2 revisions
Consumer Sales Terms, Returns, and Autorenewal Package (Short Form)
Short-form versions of a set of Consumer Sales Terms, a Return and Refund Policy, and a set of Automatic Renewal Terms and Disclosures, drafted together, for $400 less than ordering each separately.
3 to 5 business days2 revisions
Consumer Sales Terms, Returns, and Autorenewal Package—Review and Redline
A review and redline of your existing set of Consumer Sales Terms, Return and Refund Policy, and set of Automatic Renewal Terms and Disclosures, done together, for $400 less than ordering each separately.
3 to 5 business days1 revision