LitigationOther Specialist Litigation
Defamation, Business Disparagement, and Online Reviews
Every business eventually confronts a review, a post, or a statement that is false and damaging, and the instinct to sue is almost always stronger than the case. This article explains what defamation law actually requires and what it does not reach. It covers the elements, the crucial line between fact and opinion, and the fault standards that turn on whether the plaintiff is a public figure, a limited purpose public figure, or a private person. It then covers damages, including the per se categories that dispense with proof of loss, and the adjacent torts of trade libel and tortious interference that often fit a business dispute better. Later sections address the practical realities of online speech: Section 230's protection for platforms, the procedure for unmasking anonymous speakers, anti-SLAPP statutes and their fee-shifting consequences, retraction statutes, the Consumer Review Fairness Act, and why injunctions are rarely available, with a worked example, a response playbook, and an FAQ.