How to use this checklist

Phases 1 and 2 are peacetime work. Do them this quarter. The contract you signed with your incident response vendor two years ago is already evidence in the case you haven't been sued in yet. Phases 3 through 9 run in order once an incident happens and belong to the defense. Phase 10 is for plaintiffs' counsel evaluating a case, and Phase 11 applies to both sides at settlement.

Assign an owner's initials and a date to each box. For the reasoning, read Data Breach Class Actions: Article III Standing, Negligence Claims, and Forensic Report Privilege. For narrative sequencing, use Defending or Bringing a Data Breach Class Action: A Practical Guide. For fill-in forms, use the Data Breach Litigation Toolkit. Operational notification tasks live in the Ransomware Readiness and Response Checklist and Responding to a Data Breach: The First Seventy-Two Hours, and this list does not repeat them.

Courts disagree on much of this, and your circuit matters. Where a task depends on forum, the note says so.

Phase 1: Contracts and terms (before any incident)

Red flag: Your only forensic vendor contract is a retainer whose scope is "incident response, forensics, remediation, and a final report." That is the Capital One fact pattern, and adding a law firm's signature after the breach will not change the analysis.

Phase 2: Data, logging, and records (before any incident)

Phase 3: Hours 0 to 72 (defense)

  • Issue a written litigation hold, and suspend log rotation and auto-delete. Fed. R. Civ. P. 37(e). Note: Image before rebuilding. Assign someone to keep a dated preservation log.
  • Engage outside counsel before the counsel-track vendor, and have counsel sign the engagement. United States v. Kovel, 296 F.2d 918 (2d Cir. 1961). Note: Being retained by counsel is necessary and far from sufficient. Kovel protects translation of client information for the lawyer, not the vendor's own expertise.
  • Decide and record the structure: operations report, counsel report, or both. In re Target Corp. Customer Data Security Breach Litigation, 2015 WL 6777384 (D. Minn. Oct. 23, 2015), as described in Wengui v. Clark Hill, PLC, 338 F.R.D. 7 (D.D.C. 2021).
  • State the litigation purpose in the engagement, with facts showing why litigation is expected. Fed. R. Civ. P. 26(b)(3); In re Rutter's Data Security Breach Litigation, No. 1:20-CV-382 (M.D. Pa. July 22, 2021). Note: In Rutter's, a scope to "determine whether" a compromise occurred showed no one yet expected litigation. Wait for confirmation before asserting anticipation, or explain what triggered it. The operations team can do the "whether."
  • Set the distribution rule: privileged track reports go only to outside counsel and designated in-house lawyers. Experian, 2017 WL 4325583 (C.D. Cal. May 18, 2017); United States v. Deloitte LLP, 610 F.3d 129 (D.C. Cir. 2010). Note: Deloitte held that showing work product to an independent auditor did not waive it, yet Capital One treated wide distribution as evidence of business purpose. Limit distribution for both reasons.
  • Code invoices for the counsel track to a legal budget from day one. Capital One. Note: Capital One's later re-designation of payments as legal expenses did not help.
  • Send written notice to the cyber insurer and get written approval of counsel and vendors. See Placing and Tendering a D&O or Cyber Claim.
  • Notify and tender to any vendor or customer whose contract requires it.
  • Tell executives and the board how to communicate: no speculation by email, no forwarding, phone counsel with questions. Upjohn Co. v. United States, 449 U.S. 383 (1981).

Red flag: Someone proposes that the forensic firm "just send the draft to IT so they can fix things." That is the moment the Clark Hill and Capital One arguments get made. Have the operations track carry remediation.

Phase 4: The notice letter (before mailing)

Phase 5: First complaints (days 1 to 30)

Red flag: The first response mentions a class waiver as one line in a list of 40 affirmative defenses, and nobody mentions it again until the certification brief. Marriott eventually won, but it took two appeals and a district judge's suggestion of forfeiture along the way. Say it clearly, identify the contract, and repeat it.

Phase 6: Pleadings (months 2 to 12)

Phase 7: Discovery (defense)

  • Obtain a Rule 502(d) order and a tiered protective order early. Fed. R. Evid. 502; Privilege Clawback and Rule 502 Checklist.
  • Agree on privilege log method and timing at the Rule 26(f) stage. Fed. R. Civ. P. 26(f); Fed. R. Civ. P. 16(b); Preparing a Privilege Log.
  • Assemble the privilege record before plaintiffs move: engagement letters, invoices, distribution log, and sworn declarations. Clark Hill; Dominion Dental. Note: The burden is yours. Conclusory declarations failed in both cases.
  • Produce the operations report and underlying facts. Upjohn; Target.
  • Check interrogatory answers for statements undercutting a two-track position. Clark Hill. Note: Saying that all of the company's understanding comes through counsel undoes the claim that a business investigation existed.
  • Prepare the Rule 30(b)(6) designee on the investigation's chronology and purpose. Fed. R. Civ. P. 30(b)(6); Rutter's; Deposition Witness Preparation Checklist.
  • Calendar 14 days for Rule 72 objections to any adverse magistrate order. Fed. R. Civ. P. 72(a).
  • Keep testifying experts away from the counsel-track work product. Fed. R. Civ. P. 26(b)(4).
  • Depose each named plaintiff on other breaches, spending, time, and contract terms. Brinker; Webb.

Red flag: The board deck includes a slide titled "Findings from [counsel-track vendor]." Capital One's report reached its board, and the court considered distribution as evidence of the report's business purpose. Counsel can advise the board. A summary of the report travels with the report's problems.

Red flag: Your regulator's examiner asks for "the root cause analysis" and someone offers the privileged report to end the argument. In Morrill, that voluntary production led the court to reexamine, and reverse, its earlier ruling that the reports were protected.

Phase 8: Class certification (defense)

Phase 9: Regulators and follow-on suits (defense)

Phase 10: Plaintiffs' counsel: case evaluation and filing

Red flag: The only injury your client can name is two hours of checking statements after a laptop theft. Under Beck and McMorris, that is a dismissal in most circuits, and you have spent your credibility with the court in a case that may need it later.

Phase 11: Settlement (both sides)

Use this list as a general starting point and not as legal advice on any particular incident, since the answers change with forum, data, and contracts.

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